FAQ

Frequently Asked Questions

Do I have to sign a contract?

Dependent on nature of marketing consultancy and work deliverable, at first meeting and before commencement, we will discuss requirements. This includes duration of services, terms and conditions to fulfill our working obligations to reach the best outcomes for you.

We practice an open and honest professional working relationship.

Is my business sensitive information secure?

Yes. All plans and marketing activities that we discuss and deliver are never shared.
A non-disclosure agreement is signed upon engagement of any REMC services.

How do we arrange our meetings and consultations?

We arrange time to suit your working schedule. If you are based in Taranaki, New Zealand, we would like to arrange
a personal meeting at your organisation, along with key personnel that we will be working closely with. If you are outside this region, we can arrange for video conference with shared screens via skype.
We suggest for the first meeting, to be prepared and set aside 2 hours. An email agenda for any marketing service contracted will be sent 2 working days prior. Subsequent consultations and continued communications (i.e. research and support work) can be keep current through email and tel-conference, arranged to suit your needs. If you have a dedicated work group that you would like our consultant to work with on-site, we’ll be happy to arrange this as well.

What is REMC’s payment policy?

All rates are inclusive of GST and to be confirmed on service acceptance.
Payment for quick start services package are to be made with 50% deposit, immediately on first service consultation.
Subsequent and balance service fees are invoiced with 7 days credit.

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